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How do I place an order with Team Up?

Written by Tuan DAO
Updated today

There are two ways to shop with Team-Up deals: start one yourself or join one that is already open.

A. Start a Team-Up deal

  1. Navigate to the product you want.

  2. Tap "Start a Team-Up."

  3. Pay the Team-Up price at checkout via Stripe. You are now the host.

  4. A 24-hour window opens. Your deal is listed publicly in the Join feed, and you also receive a unique invite link you can share directly with anyone.

  5. When another shopper joins, the deal completes instantly and the merchant fulfills both orders.

If no one joins within 24 hours, your deal expires and your full payment is refunded, including any Payout Balance applied.

B. Join via an invite link

  1. Open the invite link shared by the host.

  2. You will be taken to the deal page.

  3. Tap "Join Deal" and complete checkout.

  4. The deal completes immediately for both you and the host. The merchant fulfills both orders right away.

C. Join a public deal from the feed

  1. Go to the Join feed.

  2. Browse available open deals.

  3. Tap "Join Deal" on a product you want.

  4. Complete checkout. The deal completes instantly for both you and the host.

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